Return & Refund Policy

Eligibility for Returns

Raise your return request within 3 days of delivery. Eligible issues include:

• Damaged products
• Wrong products received
• Missing items

Returns are not accepted for size issues or personal preferences. Keep the product unused and retain its original packaging.

How to Request a Return

1. Open the delivered order in your account and select “Request a return” within the 3-day window.
2. Provide the issue details, supporting photos and a Google Drive link to a clear unboxing video. Requests without an unboxing video cannot be processed.
3. For cash-on-delivery orders, provide a UPI phone number or UPI ID when you raise the return request.
4. Our team reviews the evidence and confirms eligibility and the next steps. Raising a request does not automatically approve a return or issue a refund.

Return Charges and Refunds

No return shipping fee is deducted for an approved eligible return.

For prepaid orders, the approved refund is credited back to the original account or payment method used to pay for the order.

For cash-on-delivery orders, our team sends the approved refund manually via UPI to the destination you provide with the return request. After we complete the payment, we’ll email you.

Return refunds are not issued as Anime Attire store credits. Refunds are based on the amount paid for the approved returned items, not their undiscounted listed price.

Need Help?

For return and refund queries, contact communications.attire@gmail.com.